Kahana Villa Resort Guide

RESORT GUIDE Aloha, Welcome to Kahana Villa Resort, your home away from home on beautiful Maui. This guide offers important information for planning and enjoying your vacation, ensuring your stay is relaxing and stress free. If we can be of further assistance, please let us know. Mahalo, The Kahana Villa ‘Ohana

BEFORE YOUR ARRIVAL Kahana Villa Address Check In Luggage Parking After hours Check In instructions DURING YOUR STAY Quiet Hours Smoke-Free Policy Vending Wi-Fi Television Appliances Housekeeping Linens & Towels Laundry Check Out Guest Feedback POOL, SPA & BEACH Pool Spa Beach FAMILY TIME BBQ Grills Activities ISLAND ACTIVITY COMPANY EMERGENCY & IMPORTANT NUMBERS In case of emergencies, dial 911 using the phone in your suite. FRONT DESK – 808.669.5613 CONCIERGE – Located at Kahana Beach Resort 808.669.3915 | 8am – 5pm Daily* *Hours are subject to change. SANDS OF KAHANA - 808.669.0400 | 24/7 assistance TABLE OF CONTENTS @soleilmanagementhawaii Share your stay with us! Monday Tuesday Wednesday Thursday Friday-Sunday 8:30am – 2pm Closed 8:30am – 5pm 8:30am – 12pm 8:30am – 5pm

RESORT MAP LOWER HONOAPIILANI RD 608 HOT TUB POOL RESTROOMS BBQs ELEVATOR ELEVATOR 110 210 410 510 109 209 409 509 106 208 408 508 107 207 407 507 106 206 406 506 105 205 405 505 114 314 414 614 113 313 413 613 112 312 412 612 111 311 411 611 210 310 410 610 209 309 409 609 208 308 408 207 307 407 607 306 406 606 706 305 405 605 705 304 404 604 704 303 403 603 703 302 402 602 702 301 401 601 701 204 404 604 203 403 603 202 402 602 201 401 601 BLDG E BLDG F LOBBY N One Bedroom Two Bedroom

BEFORE YOUR ARRIVAL KAHANA VILLA RESORT ADDRESS 4242 Lower Honoapiilani Road Lahaina Maui, HI 96761 CHECK IN We are thrilled to have you stay with us! Check in starts at 4pm local time. A valid I.D, and credit card are required to check in, so please have them ready. While we strive to accommodate every guest, early check in is subject to availability. Please call the front desk at 808.669.5613 for more information. LUGGAGE We understand that transportation times do not always coincide with check in and check out times. For your convenience, you may use the Vacation Club Room located at our sister resort, the Sands of Kahana, for luggage and food storage. Please note that this room is not monitored 24/7. To acquire access to this room, see the Sands of Kahana front desk. For security reasons, please do not leave luggage unattended in the resort. If you have any questions, contact the front desk at 808.669.5613. Sands of Kahana: 4299 Lower Honoapiilani Road Lahaina Maui, HI 96761 808.669.0400 For your convenience, luggage carts are available for guest use on the first floor near the elevators. Please return luggage carts to the first when finished. PARKING Surface lot parking is available for your convenience at our resort. The front desk will provide guests with a parking pass with their check in materials. If you arrive at the resort before check in, please see the front desk for a parking pass. AFTER HOURS CHECK IN INSTRUCTIONS • Pick up the courtesy phone located next to the front desk. This will automatically connect you with our sister resort, the Sands of Kahana. • An agent will check you in and give you a combination to the lockbox located next to the courtesy phone. • Inside the lockbox you will find an envelope with the same name as your reservation. • Inside the envelope you will find keys to your room and additional resort information. • Please stop by the front desk during business hours the following day to complete your check in. Lower Honoapiilani Highway 2 Min. SANDS OF KAHANA RESORT BEACH KAHANA BEACH RESORT KAHANA VILLA RESORT

QUIET HOURS 10pm – 8am We strive to ensure that all guests have a stress free and relaxing vacation. During all other hours, please keep excessive noise to a minimum. SMOKE-FREE POLICY Kahana Villa is a smoke-free resort. Smoking of tobacco, marijuana, and electronic vaping is prohibited in all guest rooms, lanais, and common areas. Evidence of smoking in the resort will result in a $750 cleaning charge. Guest smoking is prohibited within 20 feet of the resort. VENDING There is a soda vending machine located by the pool for your enjoyment. WI-FI Internet connection via Wi-Fi is complimentary in your unit. Please note that there is no Wi-Fi access in common areas such as the lobby, pool deck, or parking lot. For assistance with Wi-Fi, please visit the front desk or contact us at 808.669.5613 during normal business hours. For after-hours needs, please contact our sister resort, the Sands of Kahana, at 808.669.0400. TELEVISION Relax and unwind while watching some TV in your suite. You can control the TV and cable box using the remote provided by Spectrum. For further assistance with your TV, please call the front desk at 808.669.5613 during business hours and the Sands of Kahana 808.669.0400 after business hours. To turn on/off your TV and Cable box: • TV: Press TV button, then POWER button • Cable: Press CBL button, then POWER button DURING YOUR STAY Wi-Fi Name: KVroomnumber Password: KVVCroomnumber

APPLIANCES For your enjoyment, all units are equipped with full kitchens including the following appliances: refrigerator, dishwasher, four top stove/oven, microwave, blender, toaster, crock pot, electric can opener, and kitchenware. To make your stay even easier, your unit comes with a television, telephone, and alarm clock. HOUSEKEEPING Our top priority is to serve your needs and create a memorable experience during your stay. To provide you with a peaceful and undisturbed environment, housekeeping services will clean your room upon check out. If you require additional cleaning services during your stay, please reach out to our Housekeeping department at 808.665.3208 for availability and costs. LINENS & TOWELS To ensure a cozy vacation, enough linens and towels have been placed in your unit to last the length of your stay. Items for the sofa sleeper and extra linens can be found in the hallway closet. Extra towels are located in the bathroom. If you require more linens & towels, please visit the front desk or contact us at 808.669.5613 during normal business hours. For after hour needs, visit our sister resort, the Sands of Kahana, or contact them at 808.669.0400. LAUNDRY There are washers & dryers located in all units for your convenience. UNIT CLEANLINESS Our beautiful island is home to a wide range of creatures that contribute to our ecosystem. Occasionally, that leads to some unwanted pests in our resort. Please take the following precautions to mitigate the occurrences of these pests in your unit. Empty all trash during your stay and upon checkout. There are trash room located across from the elevator on every floor. Clean all kitchen surfaces after preparing food and eating, tightly seal leftover food, and store all food in containers in the refrigerator or freezer. In the event you notice unwanted pests in your unit, please contact the front desk at 808.669.5613. DURING YOUR STAY

CHECK OUT Mahalo for staying at our resort! We hope to see you again. Check out is at 11am. Please bring your room keys to the front desk when you are ready to check out. If you are planning to check out outside of front desk business hours, please use the courtesy phone outside the front desk to check out or call our sister resort, the Sands of Kahana, at 808.669.0400. GUEST FEEDBACK Your feedback is important to us. Please let us know if there’s anything during your stay that we can do to make your vacation even better. Please contact the front desk at 808.669.5613 with any feedback. After your stay, you will receive a post departure survey in your email and we would like for you to share your most memorable experience during your stay with us. DURING YOUR STAY

In order to abide by the regulations set forth by the State of Hawaii Department of Health, the following rules are in place. Mahalo for following these rules and keeping Kahana Villa a safe and relaxing place for everyone. All glass & personal coolers are strictly prohibited. POOL FURNITURE Please do not remove furniture from pool area. ATTIRE Babies must wear snug fit diapers in the pool. We pride ourselves on being a family friendly resort. We appreciate all guests wearing tasteful attire in all areas. POOL Daily | 9am – 9:30pm Kahana Villa’s pool is a joy to experience. Children twelve (12) years of age or under shall be supervised and accompanied by a parent or other adult at all times to ensure safety. Please note there is no lifeguard on duty. SPA Daily | 9am – 9:30pm There’s nothing better than returning to Kahana Villa and submerging in total relaxation in our hot tub. Adult supervision is required for minors to ensure safety. Please note there is no lifeguard on duty. BEACH Open to the public | 24/7 Enjoy a dip in the ocean just steps from the resort! While the ocean can be beautiful and refreshing, it can also be unpredictable. Please pay attention to posted ocean conditions and only swim at your discretion. There is no lifeguard on duty. POOL, SPA & BEACH

FAMILY TIME BBQ GRILLS Turn up the heat and grill your favorite foods for the whole family. Grills are located near the pool for your enjoyment. All necessary grilling utensils are in the oven drawer inside your unit. Instructions are located near the grills. Please visit the front desk for assistance. ACTIVITIES* All Kahana Villa owners and guests are are welcome to enjoy the complimentary activities provided at Kahana Beach resort across the street. Please sign up at least 24 hours in advance, as space is limited. For more information, please call Owner Services at 808.669.3201 or 808.669.3305. Meet us at the Kahana Beach BBQ Grills for all activities. Please see the Kahana Beach resort map here. Flower Lei | Returning 2024 Make your own lei from real flowers! Grab & Go | Returning 2024 Bring home a souvenir designed by you! Color and design your tennis visor & drawstring bag. Please pick up your to-go kit from the activity area and return the markers to the front desk when finished. *Activities schedule is subject to change.

There is so much beauty and adventure to experience in Maui! Island Activity Company highlights these top 12 excursions to choose from for your next adventure. Looking for something else? The Island Activity Company concierge team offers over 400 activities on Maui and over 2,300 across the state of Hawaii. Visit the Island Activity Company Concierge in the Kahana Beach lobby or call 808.879.3130. CIRCLE ISLAND HELICOPTER TOUR This deluxe circle island tour will take you to see THE BEST of East and West Maui. Highlights include Haleakala crater, one of the world’s largest volcanoes, and the fabulous cascading waterfalls of the Hana rain forest and West Maui Mountains. 65 minute tour. WEST MAUI / MOLOKA‘I HELICOPTER TOUR Soar over the hidden valleys, waterfalls and jagged peaks of the West Maui Mountains, the second wettest spot on Earth, then across the channel to witness the world’s tallest sea cliffs on Molokai’s isolated north shore. 50 minute tour. LANA‘I SNORKEL & DOLPHIN WATCH Cruise on a deluxe catamaran to the dramatic shorelines and bays of Lana‘i, home to wild dolphins. Snorkel the beautiful reefs of Lana‘i. All snorkel gear, continental breakfast, lunch and ice cold refreshments are included. LANA‘I DOLPHIN SNORKEL ON A SUPER RAFT View spectacular sea caves, sea cliffs and Lanai’s barrier reef. Start your morning with juice and Kona coffee during check-in at Lahaina Harbor slip #11. Snorkel gear, instructions and safety tips are provided by our experienced Captain and crew. Spinner and Bottlenose dolphins are often encountered along with lots of tropical reef fish and green sea turtles. MOLOKINI SNORKEL Travel to Molokini and or turtle town where snorkeling conditions are at their best. Voyage with a small or large group, led by a team of knowledgeable marine naturalists on a snorkeling eco-adventure. All snorkel gear, continental breakfast, lunch and ice cold refreshments are included. MAUI’S TOP ACTIVITIES

ZIPLINE One of the hottest activities on Maui. Flying on ziplines will be a highlight of your Maui vacation. Capture the excitement as you soar over treetops, canyons and valleys! This eco-friendly activity will be an experience to remember. Age and weight restrictions. HANA GUIDED VAN TOUR Explore the tropical beauty of the Hana coast. Your professional guide will escort you in air conditioned comfort through 617 curves, 54 one lane bridges, waterfalls, scenic lookouts, bamboo jungles and black sand beaches. Continental breakfast and coffee, lunch, all day beverage service. Hotel pick up included. HALEAKALA SUNRISE Enjoy the dawn of the day and the majesty of Maui’s 10,023 foot volcano. See the volcanic beauty in dawn pastels while learning about the legends and culture of our beautiful island on this memorable journey. Limited-menu restaurant breakfast included. Hotel pick up included. HYATT REGENCY DRUMS OF THE PACIFIC LU‘AU Witness the exotic songs and dances of Tahiti, Fiji, New Zealand, Tonga, Hawai‘i, and the fire knife finale from Samoa at the Hyatt Regency Resort. Lei greeting, Hawaiian crafts, imu ceremony, all you can eat buffet (vegetarian entree available), kids buffet and open bar with tableside cocktail service included. ROYAL LAHAINA LU‘AU We have exclusive Premium Front Table Seating for this popular family lu’au at the Royal Lahaina Resort in Ka‘anapali. Featuring a Polynesian Revue, shell lei greeting, open bar, all you can eat buffet, kid’s buffet and spectacular fire dancing finale. TE AU MOANA LU‘AU Located on the beautiful lu’au grounds of the Wailea Beach Marriott, experience the lavish celebration as Te Au Moana brings to life the fascinating skills of island people through the vibrant songs and dance of the Pacific. Dine as the ocean sits peacefully before you as you discover the fascinating stories of Maui and Hawaii through this unforgettable cultural experience. SUNSET DINNER CRUISE Experience Maui’s sunset on a two hour romantic Dinner Cruise. Enjoy cocktails, an appetizer and your choice of four entrees followed by dessert. Premium seating guarantees a private table and premium drink upgrades.